Customer Assistant – Till Operations at Canal Walk

About the role

We are looking for a Customer Assistant to work at the tills in our Canal Walk store. You will be the first point of contact for shoppers, handling transactions and providing a friendly, efficient checkout experience.

Key responsibilities

• Greet customers warmly and create a positive shopping atmosphere.
• Accurately process all till transactions, including cash, card, airtime and utility bill payments.
• Promote Woolworths loyalty programmes and additional services.
• Maintain a clean, safe and organised till area in line with shop‑keeping standards.
• Check pricing accuracy by comparing scanned items with shelf tickets and resolve discrepancies.
• Follow loss‑prevention procedures to minimise shrinkage and report any irregularities.
• Provide basic product information to assist customers and support promotional events.

Required profile

• Grade 12 or equivalent qualification.
• Strong customer‑service orientation with friendly communication.
• Ability to stay calm under pressure and manage time effectively during shifts.
• Attention to detail and reliability in handling cash and reporting issues.
• Flexibility to work varied shifts and willingness to work as part of a team.

Required skills

• Operation of point‑of‑sale (POS) systems.
• Cash handling and payment processing.

What we offer

• Full‑time permanent employment in a supportive retail environment.
• Opportunities for career growth within Woolworths.
• Flexible shift scheduling.