Commercial Executive

About the role

The Commercial Executive drives the commercial success and long-term growth of The Capital Hotels group. You will lead revenue generation, commercial strategy and market positioning across the portfolio, making sure revenue, distribution, reservations and commercial systems work in alignment. Reporting to the Managing Director / Chief Operating Officer, you will lead Commercial, Sales and Revenue and build a proactive, aligned commercial function. The position is based in Sandton, Gauteng.

Key responsibilities

• Lead the group's commercial strategy and revenue direction: develop strategies aligned with growth objectives, drive revenue across accommodation, F&B, events and ancillary streams, lead pricing, packaging and promotion, and present commercial insights to executive leadership.
• Oversee commercial performance across the portfolio: support forecasting and budgeting, monitor RevPAR, ADR, occupancy and conversion, identify risks and gaps, and optimise sales and distribution channels.
• Provide strategic leadership to the Central Reservations function (ResHub): maximise conversion, revenue and service quality, keep booking processes, rate loading and inventory controls accurate, and develop the reservations team.
• Own system performance and governance: drive optimisation, upgrades, integrations and vendor management across PMS, RMS, CRM, booking and distribution platforms and reporting tools, and protect data accuracy and integrity.
• Align finance, marketing and operations on commercial priorities, contribute to organisational planning and mentor team members.

Required profile

• Matric, together with a bachelor's degree or diploma in Business, Hospitality, Commerce or a related discipline.
• 8-12 years of leadership experience in commercial, revenue or hospitality roles.
• Proven track record of revenue growth and improved commercial outcomes.
• Background managing reservations, revenue operations and distribution channels.
• Experience collaborating with senior executive teams.

Required skills

• Familiarity with PMS, RMS, CRM tools and distribution platforms.
• Strong strategic thinking and commercial judgement, able to turn data into clear direction.
• Strong communication, stakeholder alignment and influencing skills.

Permanent, full-time position. Relocation costs are at your own expense if you live outside the city where the hotel is located. Salary: R70,000 to R90,000 per month.