Client Advisor – Luxury Retail (Cape Town)

About the role

Louis Vuitton is looking for a motivated Client Advisor to join its boutique in Cape Town. As the face of the brand, you will create memorable experiences for discerning customers, guiding them through the full range of luxury products and building lasting relationships.

Key responsibilities

• Welcome and engage clients, delivering a warm and personalized service.
• Maintain deep product knowledge across leather goods, ready‑to‑wear, accessories, watches and jewellery.
• Achieve individual and team sales targets through effective cross‑selling and up‑selling.
• Use CRM tools to record client preferences, follow up and nurture repeat business.
• Participate in client events and contribute to a loyal client network.
• Ensure the sales floor is impeccably presented and inventory is accurately managed.

Required profile

• Minimum 2 years experience in luxury retail or high‑end fashion sales.
• Proven ability to meet or exceed sales targets.
• Excellent communication and interpersonal skills with a diverse clientele.
• Passion for luxury fashion and a strong sense of brand ambassadorship.

Required skills

• Proficiency with CRM systems for client relationship management.
• Basic inventory and stock handling capabilities.