Bank Liaison Officer / Bankskakelbeampte

About the role

The Bank Liaison Officer supports the Bank Liaison Manager in a residential property development environment. The role ensures smooth processing of project documentation, banking and payment administration, and coordinates with internal teams and external stakeholders to keep projects on track.

Key responsibilities

• Coordinate and process all project documentation.
• Monitor outstanding documentation and follow up with internal departments for timely submission.
• Manage banking and payment administration, including contractor payments, retention releases, property registrations, and income tracking.
• Build and maintain strong relationships with internal teams and external stakeholders.
• Prepare daily, weekly, and monthly operational reports highlighting outstanding matters, potential risks, and critical issues.
• Coordinate complaints and compliance matters, ensuring investigations are resolved successfully.
• Monitor project risks and operational exceptions.
• Support the Bank Liaison Manager and act as deputy when required.
• Facilitate effective communication and workflow across multiple departments to support successful project delivery.

Required profile

• Detail‑oriented and proactive in following up on documentation.
• Strong interpersonal skills to build relationships with internal and external parties.
• Ability to prepare clear operational reports and highlight risks.
• Capable of handling complaints and compliance investigations to resolution.

Required skills