Assistant Director – Service Conditions (DOTP 85/2026)

About the role

The Department of the Premier, Western Cape Government is looking for an Assistant Director to improve the operational effectiveness of service conditions and leave administration. This role will support the delivery of high‑quality public services through efficient policy and process management.

Key responsibilities

• Oversee the development and implementation of service conditions frameworks.
• Manage day‑to‑day leave administration processes for departmental staff.
• Develop, review and communicate policies related to service conditions and leave.
• Monitor compliance with relevant legislation and internal guidelines.
• Coordinate with other departments to ensure seamless service delivery.
• Prepare regular reports on service conditions performance and leave statistics.
• Identify opportunities for process improvement and drive continuous enhancement initiatives.

Required profile

• Relevant tertiary qualification in public administration, human resources or a related field.
• Proven experience in service conditions, leave management or similar administrative functions.
• Strong analytical and organisational abilities.
• Excellent written and verbal communication skills.
• Ability to work effectively within a government environment.

Required skills