Accounts Receivable Clerk (Debtor's Clerk)

About the role

The Accounts Receivable Clerk (Debtor's Clerk) is responsible for accurate billing, credit policy compliance, and maintaining strong customer relationships. The role ensures timely collection of payments, reconciles accounts, and supports finance and sales teams with critical financial data.

Key responsibilities

• Receive and process daily payments, monthly debit orders, and unpaid debit orders.
• Calculate and receipt agency discounts, compile agency remittance advice, and convert data as required.
• Send client invoices and statements, follow up on outstanding payments, and resolve customer queries.
• Reconcile customer accounts, trace payments, and provide clear billing explanations.
• Journal payments made in advance, inter‑company transactions, and process inter‑company recoveries.
• Block overdue accounts and assist with legal handovers when necessary.
• Support sales by sending ageing reports, confirming upfront payments for new contracts, and adjusting debit orders.

Required profile

• Matric or equivalent qualification.
• 3‑5 years of administration and debtors experience.
• Advanced computer literacy with strong Excel skills; knowledge of ITS/NAV ERP is a plus.
• Team player with excellent communication, problem‑solving, and prioritisation abilities.
• Accurate mathematical skills, high attention to detail, and strong organisational capabilities.

Required skills

• Microsoft Excel
• ITS/NAV (ERP) – beneficial