Workforce Transformation Consultant (Senior Associate)

About the role

PwC's Workforce Transformation Senior Associate supports HR and workforce transformation engagements for clients, working in multidisciplinary teams and a blended delivery model. The role covers HR function optimisation, workforce strategy, analytics and operating model changes, including HRIS implementation, process optimisation, strategic workforce planning, reward, culture change, learning and development, and operating model design. It focuses on analysis, documentation and high-quality deliverables, embedding digital and AI-enabled ways of working.

Key responsibilities

• Support teams delivering programmes in organisational change, HR process and technology implementation, strategic workforce planning, operating model design, reward, culture and learning and development.
• Deliver end-to-end projects on time and to quality standards, from design through implementation, with client stakeholders and other PwC team members.
• Help scope, plan and deliver client deliverables alongside technology, process and system design workstreams.
• Support client interviews, workshops and analysis of client documents and data to understand the current state and future direction.
• Contribute to business development by identifying and researching opportunities on new and existing clients.
• Use and configure digital tools where appropriate, and use AI tools to improve engagement delivery and quality.
• Support basic project management on Workforce engagements, including project plans, RAID logs and status updates.

Required profile

• Typically 5+ years of experience in consulting or complex corporate environments, with involvement in HR and workforce transformation projects.
• Proven track record delivering end-to-end projects across Workforce capability areas.
• Experience in multidisciplinary teams, ideally in global or multi-country programmes.
• Bachelor's degree in Human Resources, Business Administration, Psychology, Organisational Development or a related discipline; postgraduate qualification advantageous.

Required skills

• Change management concepts and HR processes across the HR value chain.
• Basic workforce analytics and use of data for decision-making.
• Proficiency with Microsoft Office, basic Power BI, collaboration tools and survey tools.
• Comfort using AI-enabled productivity tools.