Skills Development Facilitator

About the role

Icebolethu Group, a funeral assurance group and authorised financial service provider, is looking for a permanent Skills Development Facilitator within its Group Human Resources Department. The position is based at the Durban office and involves performing tasks that support the HR department.

Key responsibilities

• Plan learning events, programmes and training solutions for customers and subject-matter experts that match their needs.
• Develop standard and customised training content and materials, taking account of skills development priorities, structures and framework requirements.
• Facilitate and deliver functional learning and training interventions using a variety of methodologies for a varied audience.
• Design integrated assessments and evaluations to measure programme effectiveness and impact.
• Support learners by identifying their needs, analysing problems, giving advice and evaluating performance so they gain the required skills, qualifications and competencies.
• Deliver fundamental skills training including standardised work, on-the-job assessments, multi-skilling and problem solving.
• Conceptualise and develop new learning methodologies using new learning tools.
• Advise management and employees across departments on the implementation and application of training interventions and development initiatives.

Required profile

• Grade 12 or equivalent, plus an NQF 7 or higher qualification in Human Resources, Training & Development or a related field.
• Minimum of 3 to 5 years' experience in a Skills Development or training role.
• Experience conducting skills audits and preparing employment equity reports.
• Knowledge of SETA processes, the Skills Development Act and B-BBEE skills development compliance.
• Valid, unendorsed driver's licence and ability to travel to various regions when required.

Required skills

• Strong facilitation, presentation, verbal and written communication skills.
• Advanced Microsoft Office (Excel, PowerPoint, Word) and training platforms.
• Data analysis and interpretation, critical thinking and problem solving.
• Planning, organisation, independence and stakeholder relationship building.