Senior Technical Specialist – IBM Content Management Suite

About the role

The Senior Technical Specialist will lead the management and support of IBM Content Management repositories for multiple clients. This 6‑month contract role focuses on configuring, maintaining, and enhancing IBM Content Manager, OnDemand, and related web client applications.

Key responsibilities

• Configure and support implementation solutions using the IBM Content Management suite.
• Manage capacity, user access, modifications, and troubleshooting for IBM Content Manager, IBM Content Manager OnDemand, and IBM Content Navigator.
• Install, upgrade, and maintain IBM‑based third‑party packages.
• Create technical documentation and operating procedures for client solutions.
• Estimate tasks, allocate work, and report progress to stakeholders.
• Execute disaster‑recovery processes and conduct related testing.
• Perform product evaluations, provide production support, and stand by for on‑call duties.
• Share knowledge and mentor team members.

Required profile

• Relevant IT degree or diploma.
• Minimum 5 years of experience with IBM Content Management solutions.
• Proven ability to manage large‑scale content repositories and support enterprise clients.

Required skills

• IBM Content Manager
• IBM Content Manager OnDemand
• IBM Content Navigator
• IBM Content Management suite
• IBM On Demand
• Third‑party IBM package installation and maintenance