Senior Account Manager (Advertising)

About the role

This is a unique opportunity for a creative individual who enjoys autonomy, values flexibility, and would like to be part of a close‑knit boutique agency where individual contribution really matters. You’ll work mainly remotely, with some time spent in the office (Pretoria) or at client sites in Gauteng.

Key responsibilities

• Own and grow relationships with a portfolio of key clients, including a major automotive account.
• Act as the main contact for senior client stakeholders and understand their wider business and marketing needs.
• Review and challenge briefs to ensure objectives, scope, timelines and expectations are clear.
• Translate client requirements into internal briefs for creative, strategy and production teams.
• Coordinate projects from initial brief through to final approval and delivery, running client meetings and internal check‑ins.
• Maintain accurate project trackers, identify risks early and manage scope, costs and retainer requirements.
• Protect account profitability through careful resource and commercial management and spot opportunities to grow existing accounts.

Required profile

• 5+ years’ experience in account management, client service or business unit leadership within an advertising or creative agency.
• Proven ability to manage senior client relationships and multiple accounts or projects simultaneously.
• Strong project‑management, scoping, costing and retainer management capabilities.
• Confident written and verbal communication with the ability to question briefs constructively.
• Organised, dependable and comfortable taking ownership, with strong attention to detail.

Required skills

• Advanced Excel proficiency.
• Experience with agency workflow or project‑management systems such as Chase.