Sales and Account Manager

About the role

We are looking for a proactive Sales and Account Manager to serve our South African client base and support the Managing Director in expanding local accounts across key industries such as wine & spirit, cosmetics, fashion and jewellery. You will act as the primary point of contact for existing customers while driving new business opportunities.

Key responsibilities

• Serve as the main customer service liaison for South African clients, developing new accounts and nurturing existing relationships.
• Communicate with customers via phone, email and face‑to‑face meetings, including regular visits throughout the Western Cape.
• Handle client inquiries, complaints, and coordinate responses with management, production, QA, logistics and finance teams.
• Prepare quotes, calculate shipping costs, process orders, organise sample deliveries and ensure timely production schedules.
• Assist in planning combined container shipments from China to South Africa and manage local pick‑up and delivery logistics.
• Maintain the client database, update sales pipelines weekly, and keep the showroom and sample stock ready for presentations.
• Collaborate on marketing ideas, identify new product opportunities, and represent the company at trade shows.

Required profile

• Proven sales experience, preferably in B2B environments.
• Strong customer‑service orientation with the ability to manage multiple accounts.
• Excellent communication skills and a willingness to travel within South Africa.

Required skills

What we offer

• Opportunity to shape the growth of a dynamic company in South Africa.
• Collaborative environment working closely with senior leadership.
• Exposure to international supply chains and diverse industry sectors.