Roaming Medical Receptionist

About the role

The Roaming Medical Receptionist provides front‑desk and administrative support across multiple radiology branches. You will greet patients, manage appointments, process payments and ensure accurate patient records while travelling to locations as needed.

Key responsibilities

• Rotate between branches to cover staff shortages and receive patients in a friendly manner.
• Capture and update patient information in the system, handling at least six patients per hour.
• Provide quotes, process co‑payments, short payments and private payments.
• Book CT and MRI scans, give preparation instructions and obtain authorisations.
• Process payments for private, walk‑in and in‑hospital patients and allocate them to correct invoices.
• Scan and attach workplace injury documents to patient profiles.
• Handle telephone enquiries and collaborate with the Radiography Team Leader and Head Office.
• Participate in staff meetings and suggest workflow improvements.

Required profile

• Grade 12 (or equivalent) education.
• 2–3 years experience in a high‑pressure professional environment.
• Own reliable transport and willingness to travel between branches.
• Knowledge of medical aid and PMB rules (beneficial).
• Familiarity with POPI Act regulations for healthcare (beneficial).

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook

What we offer

• Comprehensive onboarding and ongoing support.
• Collaborative environment with continuous team development (Arbinger training).
• Opportunities for skill growth and career advancement.
• Competitive salary package and benefits.