Restaurant Manager - OR Tambo

About the role

KFC Rohloff Group is looking for a Restaurant Manager in OR Tambo. You will support the Restaurant General Manager in running a fast-paced restaurant and delivering excellent customer experiences. You will help oversee daily operations, drive sales and profitability, maintain high standards of service, quality, cleanliness and food safety, and support a motivated, high-performing team.

Key responsibilities

• Ensure consistent achievement of CHAMPS standards (Cleanliness, Hospitality, Accuracy, Maintenance, Product, Speed of Service)
• Lead restaurant shifts, directing the team to maximise sales, efficiency, profitability and customer satisfaction
• Manage labour scheduling, stock control, cash handling and cost controls to meet financial and operational targets
• Maintain health, safety, security and loss prevention standards
• Drive Business Scorecard performance and support local store marketing initiatives
• Monitor performance, analyse trends and implement corrective actions
• Recruit, train, coach and develop team members
• Deliver an exceptional customer experience and resolve customer concerns
• Act as a role model for KFC brand values

Required profile

• Grade 12 (Matric) with bachelor's degree endorsement (University Exemption)
• Certified and appointed as a Restaurant Manager in your current role
• 3-5 years of management experience in hospitality or the quick service restaurant industry
• Within 25 km of the job location
• Clear criminal and credit record

Required skills

• Proficiency in English, numeracy and computer literacy
• MS Office: Teams, Excel, Word