Rehabilitation Secretary

About the role

The Rehabilitation Secretary provides comprehensive secretarial and administrative support to the acute Rehabilitation Unit at Life Anncron Hospital. Reporting to the Rehab Practice Manager, the role ensures smooth daily operations and professional communication with internal and external stakeholders.

Key responsibilities

• Manage telephonic and email liaison for the rehab unit, handling client, marketing, and departmental communications.
• Organise meetings, maintain diaries, compile agendas, record minutes and follow‑up on action items.
• Coordinate training programmes, process CPD accreditation and develop training feedback reports.
• Arrange marketing events, conferences and funder visits.
• Maintain office layout, process invoices and expense claims, and oversee general office supplies.
• Maintain contact databases, filing systems and electronic patient file storage.
• Create and format presentations (PowerPoint), documents (Word) and spreadsheets (Excel), including data analysis and graph creation.
• Consolidate reports on patient admission, satisfaction and outcomes, and support web‑based training logistics.
• Ensure ISO‑compliant document control and uphold the professional image of the company.

Required profile

• Matric with a secretarial, office management or related qualification.
• Minimum 5 years of relevant administration experience.
• Familiarity with IMPILO is an advantage.
• Strong knowledge of MS Office, especially intermediate Excel.
• Understanding of hospital environments and medical terminology is beneficial.
• Ability to handle confidential information and interact professionally at all levels.
• Well‑organized, enthusiastic and accountable for personal outputs and career development.

Required skills

• Microsoft Word
• Microsoft Excel (intermediate)
• Microsoft PowerPoint
• IMPILO (advantage)

What we offer

• Opportunity to work within a growing network of rehabilitation units.
• Professional development in a reputable healthcare organization.