Receptionist Intern – Front Office (YES Learnership)

About the role

This 12‑month YES Learnership offers a hands‑on introduction to front‑office operations. As the first point of contact, you will represent the organisation to visitors, clients and staff while gaining valuable administrative experience.

Key responsibilities

• Welcome and assist visitors and clients in a professional and friendly manner.
• Answer, screen and direct incoming telephone calls.
• Maintain a tidy and professional reception area.
• Receive, sort and distribute mail and deliveries.
• Schedule appointments and manage meeting‑room bookings.
• Provide general administrative support, including record keeping and email handling.
• Assist various departments with ad‑hoc tasks and coordinate meetings.

Required profile

• Grade 12 or higher qualification in Administration, Business Management, Hospitality or a related field.
• Previous reception or administrative experience is advantageous.
• Excellent interpersonal and communication skills with professional telephone etiquette.
• Well‑presented, reliable, punctual and able to work both independently and as part of a team.
• Must qualify for the YES Programme, be unemployed at placement, and be a South African citizen.

Required skills

• Proficiency in Microsoft Office.