Admin Intern

About the role

DSL Telecom, a business technology partner offering connectivity, voice, cloud platforms and integrated tools, is looking for a motivated admin intern in Somerset West. The role combines administrative tasks with interaction with customers and colleagues, giving hands-on experience in data management and customer support. The internship runs 8 hours, Monday to Friday, and requires regular presence in the Somerset West office.

Key responsibilities

• Perform data entry and maintain accurate records, checking data quality regularly
• Assist with system maintenance, including updating CRM records
• Support lead generation by managing and capturing leads and customer queries
• Manage team submission queues so tasks are processed on time
• Handle customer enquiries by phone, email and messaging platforms
• Run quality control on deals and leads, and analyse and report trends to management
• Propose training interventions and identify upselling and cross-selling opportunities

Required profile

• Proven experience in an administrative or support role
• Matric qualification (mandatory)
• Excellent written and verbal communication skills
• Strong organisational skills, able to prioritise and work independently
• Computer literate
• Based in the Somerset West or surrounding area, available for local candidates only