Receptionist – Front Desk (Umhlanga, KZN)

About the role

We are seeking a highly organised, proactive, and personable Receptionist to be the welcoming face of our company in Umhlanga, KwaZulu-Natal. The ideal candidate will manage front‑desk operations efficiently, ensuring a positive and professional first impression for all visitors, clients, and callers.

Key responsibilities

• Greet and welcome clients, guests and visitors, and manage the front desk with a warm, professional demeanor.
• Answer, screen and forward incoming phone calls promptly and courteously.
• Direct visitors to the appropriate personnel or meeting rooms and manage boardroom bookings.
• Capture and update client, visitor and contact information in company systems, ensuring data integrity.
• Utilise the Liberty Life system for administrative functions and demonstrate sound knowledge of its processes.
• Provide hospitality services such as preparing and serving coffee and tea for clients and meetings.
• Receive and distribute mail and packages, and prepare outgoing shipments.
• Perform general administrative support including filing, scanning, copying, document preparation and maintaining office supplies.
• Maintain a tidy, organised and presentable reception area and common spaces.

Required profile

• Matric (Grade 12) qualification.
• Proven experience as a Receptionist within a Financial Services Provider (FSP); experience in financial planning, insurance or wealth management is advantageous.
• Practical experience and knowledge of the Liberty Life system.
• Exceptional verbal and written communication skills.
• Highly organised with strong time‑management and multitasking abilities.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable using printers and scanners.
• Professional, warm and approachable demeanor with a polished appearance.
• Ability to handle confidential information with discretion, integrity and professionalism.
• Residence in or around Umhlanga is highly regarded.

Required skills

• Liberty Life system
• Microsoft Office Suite (Word, Excel, Outlook)
• Printers and scanners