People Operations Administrator

About the role

The People Operations Administrator will support the Senior Lead of People and Performance and work closely with the People Operations Specialist. This position is ideal for a meticulous, deadline‑driven administrator who wants to build a solid foundation in HR and payroll administration while gaining exposure to a broader People and Performance career path.

Key responsibilities

• Process employee lifecycle events such as transfers, promotions, role changes, and exits accurately and on time.
• Prepare, issue, and track employment contracts, confirmation letters, and other standard HR documentation.
• Maintain audit‑ready employee records and personnel files.
• Support onboarding of new employees, ensuring documentation is finalised before start dates and coordinating system access and equipment.
• Capture and verify payroll inputs (overtime, leave, allowances) before monthly cut‑off deadlines.
• Process benefit enrolments, changes, and terminations, liaising with providers as required.
• Maintain real‑time employee data in the HR information system (HRIS).
• Act as first point of contact for HR administrative queries, leave balances, and payroll issues, escalating complex matters.
• Assist with compliance reporting, policy administration, employee engagement initiatives, HR audits, and tracking probation periods and contract renewals.

Required profile

• Bachelor's degree in Human Resources, Industrial Psychology, Business Administration, or a related field.
• 1–2 years of experience in HR administration, payroll administration, or a similar data‑driven administrative role.
• Working knowledge of HR and payroll processes and systems.
• Demonstrated ability to handle confidential employee information with discretion and professionalism.

Required skills

• HRIS (Human Resources Information System) proficiency