Industrial Engineer - Supply Chain Operations

About the role

Pedros is hiring an Industrial Engineer focused on supply chain operations. The role analyses, improves and redesigns operational processes, workflows and standard operating procedures across distribution centre operations to improve efficiency, productivity, service delivery and cost effectiveness. It works in a predominantly manual environment and supports operational transformation initiatives, including future systems and technology implementation.

Key responsibilities

• Analyse current workflows, SOPs and distribution processes to identify inefficiencies and improvement opportunities.
• Conduct time studies, process mapping, workflow analysis and labour utilization assessments.
• Develop and implement process improvement initiatives to boost productivity, efficiency, accuracy and cost control.
• Identify and eliminate bottlenecks and non-value-adding activities; review warehouse layout, flows and inventory handling.
• Build performance tracking tools, dashboards and reports using Excel and other systems.
• Standardize procedures and controls with operational teams, and support SOP development and change implementation.
• Analyse data and trends to find cost-saving opportunities and operational risks, and run root cause analysis on stock variances, delays and productivity issues.
• Support preparation for WMS, TMS, ERP and other operational technologies.
• Monitor productivity metrics, support continuous improvement, and collaborate with Operations, Finance, HR, Procurement and IT.
• Travel to distribution centres and operational sites as required.

Required profile

• Bachelor's degree or National Diploma in Industrial Engineering.
• 3-5 years of experience in supply chain, warehousing, logistics or distribution operations.
• Proven experience in process improvement, workflow optimization and operational efficiency projects.
• Experience in manual or semi-manual environments.
• Strong analytical and problem-solving ability.
• Advanced Excel skills including data analysis, pivot tables, reporting and modelling.
• Experience with process mapping and SOP development.
• Advantageous: exposure to WMS, ERP or supply chain system implementation, and FMCG, warehousing, logistics or QSR supply chain backgrounds.