HR Shared Service Centre Manager

About the role

Africa Global Logistics South Africa (AGL) is looking for a Shared Service Centre Manager for its HR Shared Services function in Johannesburg. The role defines, implements and manages administrative processes for back-office HR administration across the Southern African cluster and AGL entities in South Africa, reporting to the Managing Director Southern Africa and the Human Resources Director. It is a full-time, permanent position.

Key responsibilities

• Manage HR support for the HRM and HRD, consolidate information for HQ reporting and maintain local HR data and reporting systems so statutory reporting is accurate and on time.
• Maintain the AGL Community data platform and Sage VIP Premier records, and keep employment contract templates and take-on documentation current.
• Design and run an employee file process with an electronic filing system, oversee file audits and issue contracts, transfers and promotions on approved SESAME files.
• Track non-national permits and monthly reporting, track acknowledgment letters, maintain organograms and share them with business unit executives every second week of the month.
• Ensure timely communication of staff movements to payroll, support HRBPs with employee relations events, prepare for audits and provide monthly management reports.
• Manage remuneration and benefits: update the ICHOR movement document, lead budget file preparation, maintain mobile phone and data card policies, and oversee pension, medical, life and funeral fund administration.
• Monitor leave reports, manage leave administration with payroll, handle UIF processes for maternity, paternity leave and redundancies, and support Section 189 and 197 processes.
• Oversee internal and external benchmarking and remuneration surveys, and ensure an effective induction process aligned with Bolloré Group standards.

Required profile

• Bachelor's degree or equivalent (advantageous).
• Proven ability to deal with a variety of stakeholders and to organise large volumes of work.
• Demonstrated ability to develop and implement standard operating procedures.

Required skills

• Advanced MS Excel, including VLOOKUPs and Pivot tables.
• Advanced MS Word.
• Visio is a distinct advantage.