Hospital Secretary

About the role

Life Healthcare Group is seeking a Hospital Secretary for its Life Poortview facility in Johannesburg. Reporting to the Clinic Manager, the role provides high‑level administrative support to senior management and ensures smooth daily operations within a busy hospital environment.

Key responsibilities

• Provide full secretarial support to the Senior Management Team, including typing correspondence, managing diaries, arranging travel, and taking accurate minutes.
• Coordinate catering, venue bookings, boardroom usage and function arrangements for management meetings and events.
• Maintain strict confidentiality of patient, staff, financial and strategic information in line with POPIA and organisational policies.
• Manage internal telephone lists, stationery orders, staff uniform ordering, and maintain a sound filing system for hospital management.
• Act as the central liaison between hospital management, HR, IT, doctors and other stakeholders to ensure effective communication.
• Assist with complaint investigations, customer feedback handling and support dissatisfied clients.
• Maintain a database of admitting doctors, tracking professional registrations and indemnity insurance.
• Compile month‑end reports for the hospital manager and assist with healthcare waste record‑keeping and reconciliation.

Required profile

• Matric certificate with an office administration qualification.
• 3–5 years of secretarial or PA experience, preferably in a healthcare setting.
• Ability to handle confidential matters and interact professionally at all organisational levels.
• Valid motor vehicle driver’s licence and basic financial knowledge are advantageous.

Required skills

• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).
• Knowledge of SAP (advantageous).