Hospital Management Secretary

About the role

The Hospital Management Secretary provides comprehensive secretarial support to the senior management team at Life Fourways Hospital. Reporting to the Hospital Manager, the role demands a highly organised, energetic professional capable of handling a fast‑paced environment and interacting with internal and external stakeholders.

Key responsibilities

• Prepare and type correspondence, statistics, and presentations for senior management.
• Arrange travel, flights, and manage diaries and meeting schedules.
• Take accurate minutes and organise boardroom and function bookings.
• Coordinate catering, venue bookings, and manage agency billing processes.
• Maintain filing systems, internal telephone lists, and stationery orders.
• Support other hospital departments with overflow work and ad‑hoc projects.
• Assist with complaint investigations, customer feedback, and dissatisfied client handling.
• Maintain a database of admitting doctors, including registrations and indemnity insurance.
• Process orders on SAP, follow up invoices, and compile month‑end reports.

Required profile

• Matric certificate with an office administration qualification.
• 3–5 years of secretarial or personal assistant experience.
• Ability to handle confidential matters and interact professionally at all organisational levels.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Outlook
• SAP (advantage)