HC Operations Associate

About the role

PwC is hiring an HC Operations Associate in Johannesburg to provide end-to-end operational and administrative support within the HC Operations Graduate Team. The role manages a designated year of graduate intake and supports applicants through recruitment, placement and training contract administration for SAICA and other line-of-service learnership opportunities. It requires high accuracy, organisation and professional communication.

Key responsibilities

• Screen applications in Neptune for SAICA learnership placements, progress them through the stages, request further information and ensure profiles stay QMSE compliant.
• Coordinate campus interviews, including scheduling, invitations and permission requests, liaising with students in a service-focused way.
• Handle training contracts: submit approvals to the Graduate Recruitment Partner, process XLOS contract requests and draft contracts, and liaise with Talent Acquisition on regional offers.
• Reconcile applicant and intake data between the Intake Tracker and Neptune, resolve inconsistencies and keep records accurate and auditable.
• Take part in the MIE background-check project and maintain records for the assigned intake year.
• Process graduate administration requests (releases, debt acknowledgements, interview permissions), respond to stakeholder and student queries and escalate risks or delays.
• Support bulk activities, process improvements and special projects, and assist other HC Operations areas when needed.

Required profile

• Diploma or degree in Human Resources, Business Administration or a related field.
• Previous experience in recruitment administration, graduate recruitment, HR operations or a similar administrative role is advantageous.
• Experience with applicant tracking systems, HR systems, databases or workflow tools is advantageous.
• Understanding of recruitment, learnership or training contract administration is advantageous.
• Experience with Neptune, MIE or similar platforms is advantageous.

Required skills

• Proficiency in Microsoft Office, especially Outlook, Excel, Word and Teams.
• Strong data-capturing, record-management and reconciliation capability.
• Ability to work accurately across multiple systems, trackers and process stages.