Group Quality Control Lead

About the role

Helios Towers, an independent telecommunications infrastructure company building, owning and operating shared telecom towers across Africa and the Middle East, is hiring a Group Quality Control Lead. Reporting to the Group Quality Control Manager, the role delivers independent quality assurance across Helios Towers' operating companies through technical audits, inspections and quality sampling. It is based in any Helios Towers African OpCo depending on the candidate's base, with 50% travel across Helios markets and 50% office-based.

Key responsibilities

• Deliver independent quality control sampling across construction, maintenance and upgrade activities.
• Conduct site inspections, desktop audits and virtual quality assessments.
• Identify, document and escalate quality risks, defects and non-conformities.
• Support root cause investigations and monitor corrective actions through to completion.
• Analyse inspection data to identify trends and opportunities for continual improvement.
• Work with Engineering, Operations, SHEQ and Managed Service Providers to strengthen quality assurance.
• Produce clear, evidence-based audit reports and quality insights for leadership teams.
• Monitor contractor workmanship against technical standards and contractual requirements.
• Support governance processes that improve compliance, asset reliability and operational performance.

Required profile

• Degree or Higher National Diploma in Engineering, Telecommunications, Construction Management, Quality Management or a related technical discipline.
• At least 7 years' experience in telecommunications infrastructure, engineering, construction, maintenance or quality assurance.
• Experience conducting technical inspections, audits or quality assurance activities.
• Strong knowledge of telecommunications site build and maintenance standards.
• Experience assessing contractor performance against technical specifications and contractual requirements.
• Excellent analytical, reporting and presentation skills, with high attention to detail.
• Ability to work independently while managing multiple stakeholders.
• Willingness to travel extensively across Helios Towers operating markets.
• Fluency in English is essential; French is advantageous.

Required skills

• Technical auditing and quality assurance and quality control
• Telecommunications infrastructure
• Root cause analysis and risk assessment
• Contractor performance management and reporting and trend analysis
• ISO 9001 / quality management systems (desired)

What we offer

• Competitive basic salary and discretionary bonus
• Health insurance and life insurance
• Hybrid working
• Opportunity to travel across multiple African markets
• Career development within a leading international telecommunications infrastructure business