Field Sales Representative – Cape Town

About the role

Join iKhokha’s fast‑moving Field Sales team in Cape Town and help expand the company’s footprint across South Africa. You will be responsible for building a robust pipeline of new merchants, driving sales targets, and delivering a high‑quality customer experience.

Key responsibilities

• Prospect and canvass new customers in targeted areas and industries.
• Conduct post‑sale calls, follow‑ups, and log all activities and demos.
• Promote and upsell new products and services.
• Research leads, plan visits, and execute acquisition plans.
• Achieve monthly and quarterly gross profit, device sales, and demo targets.
• Maintain accurate records in HubSpot and manage the sales pipeline.
• Sign up merchants and assist with required FICA documentation.
• Provide feedback on sales processes and monitor market competition.
• Resolve customer complaints and recommend improvements.

Required profile

• Completed Matric qualification.
• Minimum 3 years of field or outbound sales experience.
• Experience in merchant services is a strong advantage.
• Excellent verbal and written communication skills.
• Valid driver’s licence and reliable personal transport.

Required skills

• Microsoft Outlook
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• CRM systems (e.g., HubSpot)
• Sales software proficiency