Executive Manager – Operations (COO)

About the role

The Chief Operating Officer will be responsible for leading and managing the organisation’s day‑to‑day operations, including Facilities Planning and Development, Facilities Maintenance, Business Support Services, Safety, Health, Environment and Quality (SHEQ), and Information and Communication Technology (ICT). The role ensures effective execution of the organisation’s strategy and business plan in support of key organisational objectives.

Key responsibilities

• Develop and implement operational strategy and divisional roadmaps.
• Manage strategic stakeholder relationships across government, industry, and partners.
• Oversee divisional budgeting, financial management, and expenditure control.
• Provide strategic oversight of office administration and facilities management.
• Ensure operational efficiency, risk management, compliance, and governance adherence.
• Lead infrastructure development, maintenance, ICT, SHEQ, and security functions.
• Oversee organisational reporting, including non‑financial performance reporting.
• Drive strategic projects, innovation, and continuous improvement initiatives.
• Lead and manage a multidisciplinary team.

Required profile

• Matric (Grade 12) and a Bachelor’s Degree (NQF Level 7) in the Built Environment or related field.
• Postgraduate qualification (NQF Level 8) in Built Environment/Business Management/Operations Management/Project Management or related field.
• Professional registration with the relevant Built Environment Council (e.g., PrQS, PrCPM, PrCM, PrArch) is an advantage.
• Minimum 10 years’ management experience, with at least 5 years at Executive or Senior Management level in industrial park or property management.
• Experience in Facilities Development and Planning, Facilities Maintenance, Business Support Services, SHEQ, and ICT is advantageous.
• Strong background in strategic and financial management, operations and administrative leadership.
• Knowledge of process optimisation, integration, and continuous improvement.
• Knowledge of project management, corporate governance, business controls, and Board‑level reporting.