E-commerce Operations Coordinator

About the role

Our client, a fast‑growing e‑commerce marketing agency, is seeking a Remote E-commerce Operations Coordinator to support its Affiliate Marketing and TikTok Shop division. You will act as the operational right‑hand for TikTok Shop specialists and account managers, ensuring campaigns run smoothly and deadlines are met.

Key responsibilities

• Coordinate day‑to‑day logistics for affiliate and TikTok Shop campaigns.
• Support account managers with administrative tasks across multiple client accounts.
• Communicate with influencers and affiliate partners about onboarding, requirements, and deliverables.
• Track campaign progress, maintain documentation, and produce reports.
• Assist in managing e‑commerce stores on platforms such as TikTok Shop, Amazon, and Shopify.
• Troubleshoot operational issues and coordinate resolutions.
• Identify process improvements and help streamline internal workflows.

Required profile

• Excellent organizational and administrative abilities.
• Strong attention to detail and proactive follow‑through.
• Outstanding written and verbal English communication.
• Ability to work independently in a fully remote environment.
• Effective multitasking and project coordination across several clients.
• Problem‑solving mindset and ability to think quickly.

Required skills

• Shopify
• Amazon Seller Central
• TikTok Shop