Distribution Controller

About the role

The Distribution Controller oversees the end‑to‑end delivery process, ensuring that products reach customers on time, in full, and according to agreed schedules. This role combines driver team leadership, route optimisation, stock handling and customer service within a bakery distribution environment.

Key responsibilities

• Lead the Driver Sales team to achieve on‑time, full deliveries.
• Develop and implement route optimisation models and systems.
• Manage vehicle usage, defect reporting and truck capacities.
• Control stock, cash, and driver balances on each truck.
• Oversee staff scheduling, weekly wages, leave rosters and attendance.
• Conduct on‑the‑route coaching and ensure professional driver appearance.
• Handle distributor relationships, order changes and basket flow.
• Support the sales team in opening new accounts and meeting sales targets.
• Monitor distribution network performance and address returns, emergencies and second‑round deliveries.
• Induct new driver salesmen and van assistants to company standards.

Required profile

• Proven experience managing driver or sales teams in a distribution setting.
• Strong understanding of logistics, route planning and truck capacity management.
• Ability to manage stock, cash handling and daily financial reconciliation.
• Experience coordinating staff schedules, wages and leave management.
• Customer‑focused mindset with ability to build relationships with trade partners.

Required skills