Director of Business Operations

About the role

The Director of Business Operations will partner with the Chief of Staff to expand operational capacity across a fast‑growing professional‑services firm. Reporting to senior leadership, the role oversees a portfolio of programs, projects and content initiatives, acting as a force multiplier for the CEO and leadership team.

Key responsibilities

• Own end‑to‑end delivery of defined firm initiatives, maintaining project plans, timelines, accountability and status reporting.
• Design and manage leverage models by documenting repeatable workflows and building systems that increase output capacity.
• Coordinate cross‑functional workstreams across advisory delivery, accounting, content and business development.
• Plan and execute speaking engagements, client roundtables, firm‑hosted events and NASBA CPE webinars, handling registration platforms, communications, sponsor deliverables and post‑event follow‑up.
• Maintain the firm event calendar, including milestones, checklists and responsibility assignments.
• Drive content creation for The Risk Register blog, LinkedIn, newsletters and CPE program materials, managing editorial calendars and external contributors.
• Track content performance metrics and adjust calendars and topics based on analytics.

Required profile

• Minimum 4 years of experience in operations or program management within professional services or consulting.
• Proven project‑management expertise with the ability to run multiple concurrent workstreams independently.
• Excellent written English and ability to produce executive‑level documents.
• Strong instinct for content coordination and experience managing editorial calendars.

Required skills

• Hands‑on experience with project‑management platforms such as Monday.com, Notion or Asana.