Digital Account Manager

About the role

Hands On Recruitment South Africa has partnered with a leading South African AdTech company to hire an experienced Digital Account Manager. You will be responsible for delivering high‑quality client work, acting as the primary client contact and trusted business partner.

Key responsibilities

• Act as the primary point of contact for clients, building strong, long‑term relationships based on trust, transparency and performance.
• Develop a deep understanding of client objectives, business priorities, brand positioning and marketing strategies.
• Manage client expectations, budgets, deadlines and deliverables while ensuring consistently high standards of service.
• Lead client meetings, present campaign results and communicate strategic recommendations.
• Proactively identify opportunities to grow existing accounts and strengthen client partnerships.
• Oversee planning, execution, optimisation and reporting of digital media and programmatic advertising campaigns.
• Maintain a strong understanding of the programmatic advertising ecosystem, including targeting, audience segmentation, media buying, performance optimisation and measurement.
• Collaborate with internal teams and external partners to ensure campaigns are delivered effectively and aligned with client objectives.

Required profile

• 4–6+ years’ experience in media and account management.
• Strong understanding of the media landscape and advertising industry.
• Proven expertise in client account management and relationship development.
• Strong understanding of digital strategy and the broader digital marketing ecosystem.

Required skills

• Programmatic advertising ecosystem (campaign targeting, audience segmentation, media buying, performance optimisation, measurement).
• Social media platforms: Facebook, Instagram, TikTok, LinkedIn, YouTube.