This job is no longer available
This job expired on 19/07/2026. It no longer accepts applications.
Customer Service Representative
EXL · Le Cap
Job description
About the role
We are looking for an enthusiastic Customer Service Representative who enjoys engaging with customers and turning their experiences into positive brand advocacy. In this role you will be the primary point of contact, assisting customers through multiple communication channels.
Key responsibilities
- Communicate with customers via phone, email and chat.
- Provide accurate answers about product details, pricing and availability.
- Collaborate with internal departments to fulfill customer needs.
- Perform data entry across various platforms.
Required profile
- 6‑12 months of call‑center experience.
- Excellent phone etiquette and strong verbal, written, and interpersonal communication skills.
- Ability to multitask, organize and prioritize workload effectively.
Required skills
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EXL
Le Cap
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