Clinical Programme Coordinator - Quality Management

About the role

Lenmed is recruiting a Clinical Programme Coordinator for its Quality Management department at Ethekwini Hospital and Heart Centre in Durban. The role supports the implementation, management and sustainability of clinical programmes (such as cardiac, stroke, bariatric and trauma) in line with international best practice and accreditation requirements, working with Lenmed Group Managers.

Key responsibilities

• Facilitate communication and engagement between multidisciplinary team members through clinical committees and coordinate the information and documentation for these forums.
• Manage data registries and use data and outcomes to drive quality improvement initiatives with MDT members.
• Understand clinical programmes and accreditation requirements, including documentation and stakeholder roles and responsibilities.
• Influence key specialists on programme requirements from a doctor's perspective and align with internal HODs, Unit Managers and Manco members.
• Conduct baseline assessments against programme and accreditation requirements to identify gaps.
• Drive adherence to clinical committee terms of reference with the Lead Clinician and Hospital CEO.
• Compile case reviews with relevant clinicians for committee meetings.
• Perform daily rounds in wards and units.
• Drive referrals to in-hospital rehabilitation with clinicians and allied professionals, and monitor patient vitals before and after rehab sessions.
• Identify quality improvement projects from process and outcomes data.
• Coordinate employee training on clinical programme and accreditation requirements, together with the CF or HR.

Required profile

• Degree or Diploma in Nursing or equivalent HPCSA qualification.
• 3+ years of clinical experience with exposure to quality improvement.
• Registration with SANC or HPCSA, where applicable.
• Nursing education, critical care or specialist unit experience (e.g. ICU or trauma) is advantageous; private healthcare experience is also advantageous.
• A post-graduate degree or diploma in Quality / Safety Management is advantageous.