Business Unit Financial Crimes Compliance Onboarding Partner

About the role

Liberty is looking for a Business Unit Financial Crimes Compliance Onboarding Partner to lead the client onboarding function in Johannesburg. The role combines operational management with a strong focus on AML, KYC and broader financial crime compliance, ensuring a seamless and compliant experience for clients.

Key responsibilities

• Manage daily operations of client onboarding teams, driving performance and delivering a world‑class experience.
• Implement and maintain best‑practice onboarding processes, emphasizing efficiency, accuracy and client satisfaction.
• Ensure strict compliance with AML, KYC, Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) requirements.
• Interpret onboarding and compliance data to inform decisions and continuous improvement.
• Collaborate with cross‑functional departments to streamline the onboarding journey and mitigate compliance risks.

Required profile

• Advanced Diploma in Business Commerce or related field.
• 5‑7 years of service management operations experience within financial services.
• Extensive background in banking regulatory and compliance matters, including AML and KYC.
• Proven experience performing CDD and EDD for new and existing clients.
• Strong behavioural competencies: data interpretation, decision‑making, conflict resolution and proactive problem‑solving.