Business Systems Analyst - Warehouse Automation & ERP

About the role

Sabenza IT & Recruitment is recruiting a Business Systems Analyst for INUKA, based in Bellville. The role owns the alignment between the company's business processes, its Odoo ERP and the warehouse automation landscape (scanning, conveyors, pick/put-to-light, robotics and WMS/WCS), so that systems can scale ahead of a business growing at 50% year on year. It sits between Warehouse & Logistics, Sales, Manufacturing, Finance and the technical BizTech team.

Key responsibilities

• Translate operational requirements into functional and integration specifications.
• Ensure delivered solutions, whether built internally or by partners, are of high quality and adopted by users.
• Own system outputs that protect inventory accuracy, order throughput and same-day, bulk and cross-border delivery commitments.
• Manage ERP and automation implementation partners and vendors (statements of work, deliverable acceptance, FAT/SAT).
• Develop SOPs and training material, build super-user networks and drive adoption on the shop floor.

Required profile

• 8+ years as a Business Systems Analyst, Systems Analyst or ERP Functional Consultant, including at least 5 years in a warehousing, distribution or supply-chain environment (FMCG, wholesale, e-commerce or 3PL preferred).
• Proven end-to-end involvement in at least one warehouse automation programme, from requirements through design, testing, go-live and stabilisation.
• Demonstrated ownership of ERP/WMS configuration matching physical operations and integration with automation equipment.
• Experience supporting high-volume order fulfilment with demanding SLAs, including shipping documentation, customs and multi-currency orders.
• Experience specifying and testing integrations (APIs, EDI, middleware, carrier and e-commerce) and managing data migration and master-data governance.
• Experience in business process mapping, requirements elicitation, user stories, test cases and leading UAT.

Required skills

• Odoo ERP functional configuration (Inventory, Barcode, Purchase, Sales, Manufacturing) strongly preferred.
• SAP EWM/WM, Dynamics 365 SCM, NetSuite or Sage X3 with a WMS considered.
• WMS/WCS, barcode/RF scanning, conveyors, sortation, pick-to-light, goods-to-person, AMR/AGV robotics and WCS/WES.
• Integration and API specification (REST, XML-RPC, EDI, middleware).
• BPMN and value-stream mapping, SQL and BI data analysis.