Assistant Restaurant General Manager

About the role

Mount Nelson, a Belmond property, is looking for an Assistant Restaurant General Manager for its Amura restaurant, which offers an immersive marine dining experience inspired by the biodiversity of the Two Oceans. The role upholds the highest standards of service and works closely with the culinary team to develop menus that reflect the destination and highlight local cuisine.

Key responsibilities

• Assist the Restaurant GM in managing day-to-day operations so that service runs smoothly and efficiently.
• Monitor guest feedback, queries and complaints regularly to ensure prompt, accurate service.
• Adhere to revenue and cost budgets and plan operational resources to meet targets.
• Improve and innovate services to gain market share and retain regular guests.
• Work with the Director of Food and Beverage on wine and beverage lists.
• Create a high-morale workplace with continuous learning and development.
• Run training on service, food, beverages and standard practices, aligned with Leading Quality Assessment (LQA) standards.
• Handle certain reporting deadlines, payroll and rosters.

Required profile

• 3-5 years of F&B management experience in a luxury environment.
• Excellent leadership skills.
• Good knowledge of food cost, employee scheduling and payroll.
• Working knowledge of general restaurant operations.

Required skills

• Knowledge of silverware (advantageous)
• Food cost control
• Payroll and rostering

What we offer

• Competitive basic salary and benefits.
• Loyalty and recognition rewards programs.
• Employee assistance and wellness programs.