Administrative Assistant - UPD Durban

About the role

Clicks Group is recruiting an Administrative Assistant for United Pharmaceutical Distributors (UPD), based at its Durban branch and reporting to the Finance & Risk Manager. The role provides efficient front-office reception and administrative support, coordinating documentation, supplier and customer communication and receiving-related processes.

Key responsibilities

• Answer, screen and direct incoming telephone calls; welcome visitors, suppliers and contractors
• Manage general reception enquiries professionally
• Perform filing, scanning, printing and document-control activities
• Assist with capturing invoices and processing CSTs and claims
• Follow up outstanding supporting documents with suppliers, customers and internal departments
• Investigate receiving discrepancies (shortages, over-deliveries, incorrect products) and maintain trackers
• Support stock investigations by retrieving GRNs, delivery notes and purchase orders
• Maintain stationery and office consumable stock

Required profile

• Grade 12 / Matric; post-matric qualification in administration is advantageous
• Minimum 1-2 years of experience in an administrative role within a sales, retail or operations environment
• Distribution or wholesale experience is advantageous