Administrative Assistant / Secretary - Legal Team (Cape Town)

About the role

A remote team based in Cape Town is looking for an experienced Administrative Assistant / Secretary to join its pool of legal secretaries. You will assist several Fee Earners in one specialist area (Road Traffic Accidents, Employers' Liability or Occupiers & Public Liability) and support the full legal process, including document preparation, client and counsel communications, scheduling and court bundle preparation. Work comes from the UK team via audio and digital dictation, and training is provided.

Key responsibilities

• Provide administrative and secretarial support to multiple Fee Earners within a specialist workstream.
• Prepare legal correspondence and documentation, including pleadings and court bundles, working through dictations in date order.
• Create your own tasks within Proclaim and manage the required outcomes of the role.
• Handle inbound and outbound communication with clients, counsel and other parties professionally and friendly.
• Schedule and coordinate appointments, meetings and conferences.
• Collaborate with other secretaries and the administration team to keep the workflow smooth.
• Update case information in the Proclaim case management system where applicable.

Required profile

• Must be based in Cape Town; only candidates currently based there will be considered.
• Proven experience as a Secretary or Legal Secretary, ideally in a personal injury or clinical negligence setting.
• Strong command of English spelling, grammar and punctuation.
• Exceptional client service skills and a professional, friendly telephone manner.
• Meticulous attention to detail, excellent organisation and ability to prioritise a busy workload and meet deadlines in a fast-paced remote environment.

Required skills

• Fast and accurate audio typing (minimum 65 words per minute).
• Proficiency in Microsoft Office and general IT literacy.
• Experience with digital dictation software.
• Desirable: prior experience with the Proclaim case management system and familiarity with Big Hand digital dictation software.