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Transportation Manager

TTEC · Le Cap

Nouveau
Senior 🇬🇧 English

Description du poste

About the role

As a Transportation Manager based in Cape Town, you will lead TTEC’s transport function, ensuring safe, efficient and reliable employee travel while fostering strong partnerships with service providers.

Key responsibilities

  • Oversee daily transport operations, including scheduling, routing and vehicle utilization.
  • Monitor service performance, conduct corrective actions and manage incident investigations.
  • Lead and develop a team of transport coordinators, set objectives and provide coaching.
  • Manage relationships with transport service providers, ensuring SLA compliance and conducting regular vendor reviews.
  • Ensure compliance with local transport laws and labour regulations.
  • Control transport budgets, identify cost‑saving opportunities and report on KPIs.
  • Analyse transport data and trends to drive operational efficiency and enhance employee experience.

Required profile

  • Diploma or degree in transport management, logistics or a related field.
  • Minimum 7 years of experience in transportation or logistics, with at least 2–3 years in a supervisory or managerial role.
  • Experience in a BPO, call‑center or 24/7 high‑volume environment is highly preferred.
  • Strong analytical and problem‑solving abilities, with a data‑driven approach.
  • Ability to adapt quickly in a fast‑paced environment and make well‑informed decisions.

Required skills

    What we offer

    • Support for career and professional development.
    • Inclusive, community‑focused culture with opportunities to give back.
    • Global team of lifelong learners aligned with company values.
    • Generous paid time off, wellness and healthcare benefits.
    • Competitive compensation, performance bonuses and tuition reimbursement.

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    TTEC

    Le Cap