Business Development Specialist

About the role

DHL Express is seeking a Business Development Specialist to drive growth by acquiring new customers for heavier‑weight express shipments (30–1000 kg). You will act as a New Business Hunter, identifying opportunities, presenting tailored logistics solutions, and ensuring a smooth handover to account management.

Key responsibilities

• Proactively identify and secure new business opportunities for heavier‑weight shipments across the country.
• Collaborate with Core and Retail Sales teams to leverage customer knowledge and win new contracts.
• Build and maintain a strong pipeline through targeted prospecting, networking, and strategic territory planning.
• Conduct in‑depth customer needs analysis and propose customized DHL Express solutions that balance network capability, transit time, cost, and reliability.
• Negotiate and close deals to achieve profitable, sustainable growth.
• Coordinate onboarding with internal stakeholders and ensure seamless transition to Core Sales for ongoing account management.
• Work with other DHL Group business units to respond to cross‑company commercial opportunities.
• Research market trends, customer sectors, and competitive activity to prioritize target industries such as industrial, automotive, technology, manufacturing, and healthcare.
• Provide market feedback to Product, Pricing, and Marketing teams to support service innovation.

Required profile

• Dynamic, results‑driven sales professional who thrives on winning new customers.
• Strong understanding of complex logistics challenges and heavy‑weight express shipping.
• Customer‑centric mindset aligned with DHL’s “Insanely Customer Centric” culture.
• Ability to build trust‑based relationships with decision‑makers in target organisations.

Required skills