Site Manager - Hospitality Security

About the role

Fidelity Services Group is looking for a Site Manager for a hospitality security post based in Isando, reporting to the Operational Manager. The role ensures proactive security measures, compliance with site-specific security requirements and efficient, professional delivery of the client's needs.

Key responsibilities

• Evaluate risks and threats constantly and recommend actions to the client to counter them
• Ensure contractual requirements are met and service levels are maintained, recommending improvements
• Manage the response and investigation of serious incidents and submit weekly and monthly incident reports
• Liaise daily with Operations management on operational issues and attend meetings with Fidelity Security Services management and the client
• Ensure security officers are posted on time and meet contractual requirements
• Handle all administration and HR-related queries promptly
• Provide general management and supervision of security staff

Required profile

• Grade 12, Matric certificate or equivalent
• PSIRA Grade A/B registration and accreditation
• At least 5 years' experience in the hospitality security industry
• Health and safety experience and people management experience
• Own reliable transport and a valid driver's licence; willing to work 24/7 standby
• No criminal record or pending cases

Required skills

• Planning, leadership, organisational and communication skills
• Analytical and critical thinking skills
• Microsoft programs computer literacy
• Ability to meet strict deadlines, work methodically and under pressure