Cash in Transit (CIT) Branch Manager

About the role

Fidelity Services Group is looking for a Cash in Transit (CIT) Branch Manager based in Melmoth, KwaZulu-Natal. The role is responsible for meeting contractual requirements with the client, maintaining good client relations, ensuring the CIT staff perform to standard and handling the branch's administration.

Key responsibilities

• Ensure contractual requirements are met as stipulated by the client
• Maintain good relations between Fidelity Cash Solutions and the client regarding the services rendered
• Evaluate service levels constantly and recommend improvements to the client
• Ensure Cash in Transit staff maintain the required performance at all times
• Handle all required administration matters
• Liaise daily with branch management on operational issues
• Submit weekly and monthly incident and general reports as required by senior management

Required profile

• Matric certificate, PSIRA Grade A registration and accreditation
• At least 5 years' experience in the security industry
• People management experience
• Own reliable transport and a valid driver's licence

Required skills

• Working knowledge of ISO 9001:2008 quality management and its requirements
• Administration, interpersonal communication and client liaison skills
• Planning, leadership and organisational skills
• Microsoft programs computer literacy