IT Administrator (Office 365, Active Directory)

About the role

A recruiter representing a client based in Cape Town, founded in the 1990s and with a global presence of 500+ employees, is hiring an IT Administrator. The client is described as employee centric, offering good benefits, bonuses, scope for growth and career advancement. The position is office based and open to candidates in Gauteng or Cape Town.

Key responsibilities

• Manage the IT service request queue, mailboxes, user accounts and process vendor invoices.
• Install, configure and troubleshoot desktop operating systems, laptops, desktops, printers and mobile devices.
• Administer Microsoft Active Directory, Entra ID and Office 365 applications, including Exchange, Teams, SharePoint Online and OneDrive.
• Support and fix anti-virus and security issues and troubleshoot basic networking problems.
• Maintain voice applications, video conferencing and biometric access control equipment, and coordinate repairs with external vendors.

Required profile

• An A+/N+/M365 certified administrator or equivalent qualification.
• At least 2 years of experience as an IT Administrator, including installing and supporting Office 365 and troubleshooting hardware and devices.
• Basic understanding of financial controls, accuracy, and the ability to prioritise and work under pressure.
• Strong verbal communication skills are an advantage.

Required skills

• Proficiency in desktop operating systems and Office 365 applications.
• Experience with ticketing systems and work scheduling.
• Active Directory, Entra ID, Exchange, Teams, SharePoint and OneDrive.