Underwriting Administrator – Roodepoort, Johannesburg

About the role

We are seeking a detail‑oriented Underwriting Administrator to support the underwriting team in personal and commercial short‑term insurance. The role involves assisting underwriters with policy administration, ensuring compliance, and providing administrative support in a fast‑paced environment.

Key responsibilities

• Support underwriters with administrative tasks for personal and commercial lines, including processing new policies, renewals, endorsements and cancellations.
• Review applications to ensure they meet underwriting requirements and maintain accurate policy records in the system.
• Enter client and policy information accurately, gather documentation for underwriting reviews, and keep detailed records of policy changes.
• Communicate with brokers, agents and clients to request information, respond to inquiries and follow up on outstanding documentation.
• Ensure compliance with company policies and regulatory requirements, prepare underwriting reports and monitor adherence to internal standards.

Required profile

• Matric (high school) qualification.
• BCom degree.
• Regulatory exams and certifications such as FAIS and RE5.
• Minimum 2 years of administrative experience in short‑term insurance, with exposure to personal and commercial lines.
• Previous experience working within an underwriting department and strong understanding of short‑term insurance products.
• Excellent attention to detail, ability to manage multiple tasks in a fast‑paced environment and professional communication skills.

Required skills

• Proficiency with insurance management systems.
• Microsoft Word.
• Microsoft Excel.
• Microsoft Outlook.