Telesales Consultant – Short Term Personal Risk Advisor

About the role

We are seeking a dynamic Telesales Consultant to promote and sell short-term insurance products to existing and prospective members. The role focuses on outbound calling, providing quotes, and converting enquiries into sales while delivering exceptional customer service.

Key responsibilities

• Follow up promptly on leads generated by the marketing team.
• Provide accurate quotations and present insurance options to members.
• Convert quotations into sales, meeting or exceeding monthly targets.
• Contact potential members, underwrite policies, and ensure proper documentation.
• Maintain detailed records of interactions and sales activities.

Required profile

• National Senior Certificate (Grade 12) with FAIS credits (NQF level 4) and RE5 regulatory examination.
• Minimum 1 year of outbound contact-centre telesales experience.
• At least 6 months of short-term insurance experience in a brokerage environment.
• Target-driven, quality-oriented and able to work under pressure.

Required skills

• Proficiency with Microsoft Office applications.