Customer Call Centre Agent – 9‑Month Fixed‑Term

ExecutivePlacements.com · Centurion

🇬🇧 English

Job description

About the role

A well‑established financial services business in Centurion is seeking a Customer Call Centre Agent for a nine‑month fixed‑term contract. The position is based onsite and focuses on delivering telephone‑based client support while upholding the company’s service standards. The role offers the opportunity to work within a professional call‑centre environment and contribute to customer satisfaction.

Key responsibilities

Required profile

National Diploma in Communications, Customer Service or a related Call Centre qualification (or equivalent experience).
At least two years of experience in a client‑service or help‑desk environment.
Strong planning, organising and coordination abilities.
Personal mastery and ethical decision‑making.
Client‑service orientation with excellent listening skills.
Proficiency in telephone etiquette and basic computer literacy.
Ability to manage organisational administration tasks.

Required skills

Questions fréquentes

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Published 4 months ago

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ExecutivePlacements.com

Centurion

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