Receptionist – Front Desk at Mental Healthcare Facility

About the role

The mental healthcare facility serving the Nelspruit/White River region is looking for a professional and welcoming Receptionist. You will be the first point of contact for patients, visitors, and service providers, ensuring a warm and efficient front‑desk experience.

Key responsibilities

• Greet patients and visitors with a professional and compassionate demeanor.
• Answer, direct, and manage telephone calls and email inquiries.
• Schedule appointments, manage diaries, and maintain accurate patient and visitor records.
• Assist with admissions and provide general administrative support.
• Process correspondence and handle routine office administration tasks.
• Keep the reception area tidy, professional, and welcoming at all times.

Required profile

• Valid RSA ID and legal residence in South Africa.
• Previous experience in a reception or front‑office role.
• Excellent verbal and written English communication skills.
• Strong telephone etiquette and interpersonal abilities.
• Professional appearance and a positive attitude.
• Ability to handle confidential information with discretion.

Required skills

• Proficiency with Microsoft Office applications.

What we offer

• Competitive salary ranging from R15,000 to R20,000 per month.
• Opportunity to work in a supportive healthcare environment.
• Professional development and growth within the organization.