Workshop Manager

About the role

The Workshop Manager leads the day‑to‑day operations of a multi‑trade workshop and yard, ensuring safe, efficient maintenance, repair and servicing of Suspended Access Equipment (SAE). The role coordinates both workshop and field service activities, maintains high safety and quality standards, and guarantees compliance with regulatory and OEM requirements.

Key responsibilities

• Manage workshop and field service maintenance operations, responding promptly to breakdowns.
• Supervise, mentor, train, evaluate and discipline technical staff, allocating workloads and supporting troubleshooting.
• Control quality of all workshop and yard work and maintain complete work histories for hoists and components.
• Oversee maintenance budgets, repair cost control, spare‑part ordering and stock management.
• Drive health, safety and environmental performance, conduct risk assessments and uphold ISO certification standards.
• Ensure rental fleet reliability, schedule OEM‑specified maintenance and reduce equipment downtime.

Required profile

• Minimum Grade 12; relevant trade qualification preferred.
• At least 10 years’ experience servicing and maintaining SAE equipment; LMI registration advantageous.
• Proven ability to enforce company policies, work overtime when needed and follow management instructions.
• Completion of training such as SkyClimber, ISO 9001/14001 introductions, First Aid Level 2, Excel 101 and Syrinx.

Required skills

• Excel
• ISO 9001
• ISO 14001
• First Aid Level 2
• Syrinx