Wireless Networking MS Engineer (L3)

About the role

Sabenza IT & Recruitment is recruiting a Wireless Networking MS Engineer (L3) in Cape Town. As a Networking Managed Services Engineer, you will provide managed services to clients, proactively identify and resolve technical incidents so that SLAs are met, find the root cause of critical incidents and implement solutions.

Key responsibilities

• Provide test automation and technical support for networks and VPNs, and deliver system, maintenance and network diagrams
• Implement change management procedures and document undocumented parts of the network
• Keep LAN and WLAN networks secure and operational, using threat modelling and threat intelligence
• Analyse risks and vulnerabilities of new technologies, processes and applications, and investigate and fix them
• Assist in developing network standards and procedures, and perform security audits, penetration tests and forensics
• Review client network policies and recommend improvements
• Design and implement customer WLAN infrastructure, including monthly reporting and troubleshooting
• Use monitoring tools to analyse traffic, maintain uptime and generate usage reports

Required profile

• Experience deploying enterprise WLAN systems and enterprise network security principles
• Excellent customer service skills and ability to work independently with minimal supervision
• Participation in and adherence to CAB processes
• Good working knowledge of Linux and network security administration
• Proven knowledge of DNS and DNS management; network security and incident response experience preferred

Required skills

• Cisco, Aruba or Meraki device management; Layer-2 switching, VLANs and access lists
• Routing protocols: OSPF, EIGRP, RIP, RIPv2, IGRP
• TCP/IP stack, IP addressing, subnetting and routing concepts
• SNMP, HSRP, DHCP, DNS, FTP, TFTP, MRTG
• WLAN: 802.11n/a, Wi-Fi 5/6/6E/7, WLC, ISE, wireless authentication and encryption
• RF spectrum analysis and wireless troubleshooting
• Incident management and ticketing tools (ServiceNow, Jira preferred)
• Advantageous: LogicMonitor, Prometheus, Grafana, NetScout, Fortinet, Cisco SD-WAN, Ekahau, Hamina, CWNA/CWDP/CWNE certifications