Solution Architect - SCAN RF Projects

About the role

The Solution Architect provides technical leadership and architecture solutions to the sales department, with particular depth in OT industrial networks and wireless connectivity. The role supports the sales team by delivering the technical close of deals and collaborating with sales, services, operations and technical support so that proposed deals meet customer needs and are supported by key customer technical decision makers. It reports to the Technical Manager.

Key responsibilities

• Scope technical solutions for customer requirements, focusing on OT industrial, networks and wireless connectivity, and recommend solutions that optimise value for customer and company
• Secure input from solution stakeholders within the business and the customer firm, and coordinate with Sales, Operations and Service to align solution design with business requirements
• Secure commitments from customer technical staff for the technical close of deals
• Conduct site visits and surveys, engineer and document solution designs (OT routing, switching, wireless and RF design, network integration, firewall or security architecture), and write technical papers, case studies, technical reviews and product comparisons
• Coach team members and sales associates on product knowledge, technical acumen and technical sales skills
• Support product management, presentations, demos and product information, gather technical information from manufacturers and write technical content
• Identify opportunities to expand the product portfolio, monitor customer support for proposed solutions and alert sales and account teams to deal-closure risks
• Provide pre- and post-sales support, including on-site commissioning, and help design custom wireless and wired OT industrial networks
• Help answer RFIs, RFQs, RFPs and tenders with key account executives and the sales manager, and take part in conferences, shows and exhibitions when requested

Required profile

• Matric certificate
• National Diploma or BTech degree in Telecommunications and/or Information Technology
• 5 years of function-related experience with next-generation wireless technologies and RF, and designing and configuring OT industrial routing and switching integrated with wireless networks
• 2-3 years of leading teams (desirable)
• 2-3 years of project experience
• Minimum 3-5 years in Telecommunications and/or Information Technology, and minimum 5 years in a similar technical role or business environment

Required skills

• Certifications in broad- and narrowband wireless technologies and in industrial routing and switching (e.g. CCNA or equivalent)
• Skilled in OT disciplines combining wireless and wired networks, with working knowledge of firewalls and network security
• Preferred: advanced or vendor-specific certification in wireless technologies, industrial networking and network security
• Microsoft Office, Visio, Project and OEM planning tools (e.g. Ekahau, Tamograph)