Systems Administrator

About the role

We are looking for a Systems Administrator to own the day‑to‑day technology operations that keep our recruiters productive across our UK and US offices. This is a core IT position, acting as the first point of contact for all tool, hardware, account and workflow issues.

Key responsibilities

• Provide first‑line and second‑line support for staff in the UK and US, triaging and resolving requests within defined SLAs.
• Administer Microsoft 365 services including Entra ID/Azure AD, Exchange Online, SharePoint, OneDrive and Teams.
• Manage hardware procurement, provisioning, remote setup and asset lifecycle for laptops, headsets and peripherals.
• Own onboarding and off‑boarding processes, ensuring accounts, devices and licences are ready for new starters and cleanly removed for leavers.
• Maintain security hygiene through phishing email review, spam filter management and access‑control audits.
• Coordinate with vendors for equipment, conferencing solutions and office infrastructure.
• Become the in‑house expert for recruitment‑specific tooling within the first three to six months.

Required profile

• Strong IT fundamentals with experience in end‑user support.
• Service‑oriented mindset and ability to learn quickly.
• Excellent communication skills for cross‑regional collaboration.
• Proactive approach to vendor management and issue escalation.

Required skills

• Microsoft 365 administration (Entra ID/Azure AD, Exchange Online, SharePoint, OneDrive, Teams).
• Hardware procurement, provisioning and asset tracking.
• Vendor coordination and equipment lifecycle management.
• Password and account recovery support.
• Phishing email review and spam filter configuration.
• Access‑control reviews and licence reclamation.